Knowledgebase

For general technical issues about your hosting account or email you can check the frequently asked questions below. If your query hasn't been answered satisfactorily then please feel free to submit a support ticket.

Questions:

1) What DNS servers should I use when transfering a domain name ?
2) What servers should I use to collect my mail ?
3) How do I connect to the Yage.net IRC chat server ?
4) How do I view and pay my outstanding invoices ?

What DNS servers should I use when transfering a domain name ?
The two DNS servers that you need to use when transfering a domain name to Yage.net are:

* ns1.yage.net (67.15.72.26)
* ns2.yage.net (67.15.72.194)

What servers should I use to collect my mail ?
When setting up your email account you should always use the following format of server name for both incoming and outgoing mail servers:

mail.yourdomain.com

So, for example, if your domain name is called "mydomain.net", then your mail server name would be "mail.mydomain.net".

How do I connect to the Yage.net IRC chat server ?
The Yage.net IRC server is situated at irc.yage.net. You can connect to this using any standard IRC client such as mIRC or XChat, and joining the #yagenet, #ayahuasca or #spiritplants channels.

If you're not sure what IRC is then you might find this article useful.

How do I view and pay my outstanding invoices ?
You need to login to the client area where you will be able to view a list of your past and present invoices. If you'd like to pay one of your invoices simply click on the invoice in question and select the "Pay Online" or "Pay with PayPal" options.